ACTIVE JEWELLERY FAQ's
Learn how to care for your Active Jewellery. Important information on returns, warranties and local shipping times for your favourite pieces.
Lock Chain Necklace
Regular price
R559.00
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Description
A Necklace with a gym hook–inspired clasp, designed to be worn front and centre. Waterproof and active-proof, they’re built to withstand sweat, showers and every workout in between.
Key Features
Measurements
30-DAY RETURN POLICY
Hassle-free returns. No questions asked. Learn More
Lock Chain Necklace
Regular price
R559.00
How do I clean my Active Jewellery?
To care for your Active Jewellery, avoid exposure to harsh chemicals. You can clean your pieces with warm water and mild soap to maintain their shine and durability.
Is there a warranty and am I able to return items?
The standard discolouration warranty for all active jewellery is 6 months from the date of purchase. Earrings are non-returnable for reasons of safety and hygiene.
The warranty is not applicable to damages including broken clasps, chains, and day-to-day wear and tear.
The following will NOT be regarded as defects and will not entitle you to a return under this section:
- faults resulting from normal wear and tear; damage arising from negligence, user abuse or incorrect usage of the product
- damage arising from a failure to adequately care for the product
- damage arising from unauthorised alterations to the product; and
- where the specifications of a product, although accurately described on the Website and generally fit for its intended purpose, do not suit you.
Please note, the Burnt Team will first examine the item by means of either image or physical examination. Burnt reserves the right to not grant an exchange if deemed that the fault is not a factory fault. T's & C's Apply.
How long will it take to receive my order?
Delivery in South Africa takes about 1-5 working days from when your order has been shipped. E.g. If you order on a Saturday, your package will be shipping on Monday and will reach you within that week.
On average this is when you can expect your delivery with standard local shipping:
- Cape Town and surrounds: ±1-2 working days
- Main Centres (Johannesburg, Pretoria, Durban, etc.): ± 2-3 working days
- Outlying Areas: ± 3-5 working days
You will receive a confirmation email with a tracking number which you can use to track your parcel all the way to your door. You can also track your order by visiting the "Track Your Order" tab under "Resources" on our website footer navigation. All you need is your order number!
Find the tracking page here.
Please note: during big sale days, there might be a slight delay.
Burnt studios
ACTIVE JEWELLERY
At Burnt, we’re excited to introduce our Active Jewellery collection, designed to seamlessly blend style and functionality. Our Active Jewellery is crafted with high-quality, durable materials that are perfect for those who lead an active lifestyle. Whether you’re hitting the gym, going for a run, or just moving through your day, our pieces are designed to stay with you, looking great and feeling comfortable. If you have any questions about care, sizing, or anything else related to our Active Jewellery, check out our FAQs above.
our promise
WHERE STYLE MEETS FUNCTION WITH HIGH QUALITY JEWELLERY
Free Shipping
Enjoy free shipping on local orders over R1250.
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